A librarian is complaining about the following printer issue: The printer control panel displays no image. What are two possible causes of this issue? (Choose two.)
  • The printer is not turned on.
  • The contrast of the screen may be set too low.
A technician is complaining about the following printer issue: The print appears faded on the paper. What are two possible causes of this issue? (Choose two.)
  • The paper might be incompatible with the printer.
  • The toner cartridge is low.
A manager is complaining about the following printer issue: The ink printer is printing blank pages. What are two possible causes of this issue? (Choose two.)
  • The printer is out of ink or toner.
  • The print head is clogged.
A reporter is complaining about the following printer issue: The paper jams when the printer is printing. What are two possible causes of this issue? (Choose two.)
  • The printer could be dirty.
  • The humidity could be high and that causes the paper to stick together.
A photographer is complaining about the following printer issue: The printer issued a Document that failed to print a message. What are two possible causes of this issue? (Choose two.)
  • The printer is no longer shared.
  • A cable is loose or disconnected.
A receptionist is complaining about the following printer issue: The print queue seems to be functioning properly, but the printer does not print. What are two possible causes of this issue? (Choose two.)
  • There is a bad cable connection.
  • The printer has an error such as being out of paper, out of toner, or paper jam.
A teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.)
  • The paper-feed tray might not be firmly adjusted against the edges of the printer.
  • The paper might be loaded incorrectly.
A librarian is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.)
  • The ribbon may be worn out.
  • The ribbon may be damaged.
A technician is complaining about the following printer issue: The toner is not fusing to the paper. What are two possible causes of this issue? (Choose two.)
  • The toner cartridge is defective.
  • The paper might be incompatible with the printer.

A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?

  • The printer is not turned on.
Which statement describes a printer driver?
  • It is software that converts a document into a format that a printer can understand.
A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?
  • The printer driver might need to be installed first before the printer is connected.
The users on a LAN are reporting that computers respond slowly whenever high-resolution photographs are being printed on the color laser printer. What would be the cause of this problem?
  • The printer does not have enough memory to buffer an entire photograph.
In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network?
  • File and printer sharing