Topic

Introduction to Computer Studies

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Quizzes in Introduction to Computer Studies

A librarian is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The ribbon may be worn out.
    • The ribbon may be damaged.


A technician is complaining about the following printer issue: The toner is not fusing to the paper. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The toner cartridge is defective.
    • The paper might be incompatible with the printer.

A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?

Correct answer(s):
    • The printer is not turned on.


A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?

Correct answer(s):
    • The printer driver might need to be installed first before the printer is connected.

The users on a LAN are reporting that computers respond slowly whenever high-resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

Correct answer(s):
    • The printer does not have enough memory to buffer an entire photograph.

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Correct answer(s):
    • documenting findings, actions, and outcomes

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Correct answer(s):
    • verifying the solution and system functionality


A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

Correct answer(s):
    • the printer that is set as the default printer