A technician is working on a laptop and an error message about decryption appears when opening an email. What is a probable cause for this situation?
  • The security certificate is not recognized.
A technician is working on a laptop and an error message about decryption appears when opening an email. What is the probable cause for this situation?
  • The security certificate is not recognized.
A technician is working on a laptop and an error message about decryption appears when opening an email. What is the probable cause for this situation?
  • A digital certificate is missing.
A technician is working on a laptop and an error message about decryption appears when opening an email. What is a probable cause for this situation?
  • A digital certificate is missing.
A technician is working on a laptop and an app is not loading. What is a probable cause for this situation?
  • An app needs to be restarted.
A technician is working on a laptop and the GPS is not functioning. What is the probable cause for this situation?
  • Wi-Fi is turned off.
  • Airplane mode is turned on.
A technician is working on a laptop and the GPS is not functioning. What is the probable cause for this situation?
  • Service is disabled.
A technician is troubleshooting a laptop with an unresponsive touchscreen. What could be the probable cause?
  • The screen is dirty.

An entrepreneur is opening a computer store in a small town and wants to display a few laptops in the store, but is concerned about security. What physical laptop feature might assist in addressing this issue?

  • security slot
A technician working on a cell phone must provide documentation regarding the phone. Where would the technician find the IMSI information?
  • on the SIM card or programmed on the phone

A salesperson wants to embed geographical location metadata onto various media such as photographs and videos. What technology, product, or setting allows this task to be accomplished?

  • geotagging
An employee wants to pay for a product just by tapping a smartphone on a sensor. What technology, product, or setting allows this task to be accomplished?
  • NFC
A student wants to make a backup copy of all of the data on a personal mobile device. What technology, product, or setting allows this task to be accomplished?
  • cloud service
An analyst wants to communicate with the company while exercising and be able to track personal physical activity. What technology, product, or setting allows this task to be accomplished?
  • smartwatch
An executive wants to enable a cell phone to be used as a hands-free device. What technology, product, or setting allows this task to be accomplished?
  • Bluetooth
A manager wants to purchase a specialized mobile device for a new VR game. What technology, product, or setting allows this task to be accomplished?
  • headset
A lawyer wants to give a laptop the ability to access the internet through a cellular network. What technology, product, or setting allows this task to be accomplished?
  • mobile hotspot
A salesperson wants to embed geographical location metadata onto various media such as photographs and videos. What technology, product, or setting allows this task to be accomplished?
  • geotagging
An employee wants to find an alternate route home because the usual route is blocked by an accident. What technology, product, or setting allows this task to be accomplished?
  • GPS
A student wants to make a backup copy of all of the data on a personal mobile device. What technology, product, or setting allows this task to be accomplished?
  • cloud service
A manager wants to have a laptop with touchscreen capabilities. What technology allows this task to be accomplished?
  • digitizer
A salesperson wants to embed the location on a digital photograph to record where it was taken. What technology allows this task to be accomplished?
  • geotagging