MCQ Academy - English

Free Online MCQ Practice Tests in English

Latest Quizzes

A user complains that recently every printed document has vertical lines and streaks on the paper. What should the technician do to resolve the issue?

Correct answer(s):
    • Distribute the toner more evenly within the cartridge.


A new printer has just been installed deep in a mine. When test pages are printed, the paper constantly jams. What should the technician do to resolve the issue?

Correct answer(s):
    • Move the printer to a less-humid location.

A reporter is trying to print several high-resolution photographs but the color laser printer is going extremely slowly. What should the technician do to resolve the issue?

Correct answer(s):
    • Add more RAM to the printer.

An office assistant in a law firm is trying to print many large legal documents but is getting memory overload error messages from the printer. What should the technician do to resolve the issue?

Correct answer(s):
    • Add more memory to the printer.

A teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The paper might be loaded incorrectly.
    • The paper-feed tray might not be firmly adjusted against the edges of the printer.

A librarian is complaining about the following printer issue: The printer control panel displays no image. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The printer is not turned on.
    • The contrast of the screen may be set too low.

A technician is complaining about the following printer issue: The print appears faded on the paper. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The paper might be incompatible with the printer.
    • The toner cartridge is low.


A manager is complaining about the following printer issue: The ink printer is printing blank pages. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The printer is out of ink or toner.
    • The print head is clogged.

A reporter is complaining about the following printer issue: The paper jams when the printer is printing. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The printer could be dirty.
    • The humidity could be high and that causes the paper to stick together.

A photographer is complaining about the following printer issue: The printer issued a Document that failed to print a message. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The printer is no longer shared.
    • A cable is loose or disconnected.

A receptionist is complaining about the following printer issue: The print queue seems to be functioning properly, but the printer does not print. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • There is a bad cable connection.
    • The printer has an error such as being out of paper, out of toner, or paper jam.

A teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The paper-feed tray might not be firmly adjusted against the edges of the printer.
    • The paper might be loaded incorrectly.

A librarian is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The ribbon may be worn out.
    • The ribbon may be damaged.

A technician is complaining about the following printer issue: The toner is not fusing to the paper. What are two possible causes of this issue? (Choose two.)

Correct answer(s):
    • The toner cartridge is defective.
    • The paper might be incompatible with the printer.

A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?

Correct answer(s):
    • The printer is not turned on.