Which step would be important in the removal of laptop memory?
  • Press outward on the clips that hold the memory module.
What device setting is used to share the cellular WAN connection of a phone in order to allow other devices to connect to the Internet?
  • mobile hotspot
What is a design consideration for mobile CPUs used in laptops compared with desktop CPUs?
  • They require smaller cooling mechanisms than desktops do.

A customer brings a laptop into a computer repair shop. The technician can tell that the laptop is powered on by the power light, but nothing displays on the screen. What are two possible issues that could cause this symptom? (Choose two.)

  • The laptop has gone into sleep mode.
  • The screen cutoff switch needs cleaning or is damaged.
What are two methods typically used on a mobile device to provide internet connectivity? (Choose two.)
  • cellular
  • Wi-Fi
Port triggering has been configured on a wireless router. Port 25 has been defined as the trigger port and port 113 is an open port. What effect does this have on the network traffic?
  • All traffic that is sent out to port 25 will open port 113 to allow inbound traffic into the internal network through port 113.

A technician is troubleshooting a problem where the user claims access to the Internet is not working, but there was access to the Internet the day before. Upon investigation, the technician determines that the user cannot access the network printer in the office either. The network printer is on the same network as the computer. The computer has 169.254.100.88 assigned as an IP address. What is the most likely problem?

  • The computer cannot communicate with a DHCP server.

A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig, the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?

  • The DHCP server is not operational.
What security technique could provide secure access to a server located in a small office without the expense of implementing a DMZ or purchasing a hardware firewall?
  • implement port forwarding