Which two programming languages require the program to be converted into executable code using a compiler? (Choose two.)
  • C#
  • Java
What is a common responsibility of a level one call center technician?
  • entering a concise description of a customer problem into a ticketing system

A technician has been asked by a manager to recommend a security solution for protecting a computer against Trojans. Which security technique should the technician recommend?

  • antimalware

A technician has been asked by a manager to recommend a security solution for protecting a computer against rootkits. Which security technique should the technician recommend?

  • antimalware

A technician has been asked by a manager to recommend a security solution for protecting a computer against adware programs. Which security technique should the technician recommend?

  • antimalware

A technician has been asked by a manager to recommend a security solution for protecting a computer against keyloggers. Which security technique should the technician recommend?

  • antimalware

A technician has been asked by a manager to recommend a security solution for protecting a computer against spyware. Which security technique should the technician recommend?

  • antimalware

A technician has been asked by a manager to recommend a security solution for protecting a computer against ransomware. Which security technique should the technician recommend?

  • antimalware

A technician has been asked by a manager to recommend a security solution for protecting a computer against worms. Which security technique should the technician recommend?

  • antimalware

A manager approaches a PC repair person with the issue that users are coming in to the company in the middle of the night to play games on their computers. What might the PC repair person do to help in this situation?

  • Limit the login times.
Which two statements characterize wireless network security? (Choose two.)
  • With SSID broadcast disabled, an attacker must know the SSID to connect.
  • Using the default IP address on an access point makes hacking easier.

A newly created company has fifteen Windows 10 computers that need to be installed before the company can open for business. What is a best practice that the technician should implement when configuring the Windows Firewall?

  • After implementing third party security software for the company, the technician should verify that the Windows Firewall is disabled.

An IT technician wants to create a rule on two Windows 10 computers to prevent an installed application from accessing the public Internet. Which tool would the technician use to accomplish this task?

  • Security
A technician is configuring rights and permissions in Windows 7. Which tool will the technician use?
  • Local Users and Groups

A SOHO company has hired a technician to come in and configure and secure the computers. The technician has decided to configure a local security policy for the machines. Which setting would the technician use to ensure that the user did not make their password the same as their own user account name?

  • meet complexity requirements

A customer uses Internet Explorer and Microsoft Edge as browsers on the computer. The customer asks the technician how to configure the computer to detect and filter phishing websites, to analyze websites for suspicious items, and to check downloads against a list of known malicious files and sites. Which web security feature should the technician demonstrate?

  • SmartScreen Filter
Which security technique or device wipes the data from a hard drive by being placed near the drive platter for at least 2 minutes?
  • degaussing wand
A technician is preparing to encrypt a corporate drive by using Microsoft BitLocker. Which BIOS option will the technician need to enable?
  • TPM
A college student logs onto a college computer for the first time. Which security policy category should be presented to the student?
  • acceptable use policies

A group of users on the same network are all complaining about their computers running slowly. After investigating, the technician determines that these computers are part of a zombie network. Which type of malware is used to control these computers?

  • botnet

A user notices that files created and saved locally last week are missing and asks the technician to investigate. The technician suspects there has been a security breach. Which type of malware could be responsible?

  • Trojan