Subject

Information Technology

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Quizzes in Information Technology

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Correct answer(s):
  • documenting findings, actions, and outcomes

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Correct answer(s):
  • verifying the solution and system functionality

A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

Correct answer(s):
  • the printer that is set as the default printer