A technician notices that a program that is listed in the registry of a Windows computer is not found on that computer. What is a possible solution to the problem?
  • Reinstall the application. Then, run the uninstall program.
A technician is troubleshooting a PC. The display shows an “Invalid Boot Disk” error after the POST. What is a probable cause?
  • The MBR is corrupted.
True or False? Multitasking describes a computer operating system that is capable of running multiple applications at the same time.
  • True
True or False? The registry is a database that only contains information about the device drivers on a computer.
  • False

True or False? When a user is working on a system that uses a network file system, there is no difference between accessing a file stored locally or on another computer on the network.

  • True
True or False? When a hardware device is installed, the operating system needs to use a device driver to access and use that hardware.
  • True
True or False? Modern operating systems boot the computer, manage the file system, and support only one user, task, or CPU.
  • False

A support technician wants to upgrade a system to Windows 10 but is unsure whether the hardware and software on the existing system are compatible. What tool or utility would be the best choice for the user?

  • Get Windows 10 app

A technician needs to capture the company user accounts, files, operating system settings, and application settings for migration into the new Windows 10 installation. What tool or utility would be the best choice for the user?

  • User State Migration Tool

A technician has just purchased a new Windows 10 PC and wants to transfer selected files, folders, profiles, and applications from the old Windows PC. What tool or utility would be the best choice for the user?

  • PCmover Express
A manager wants to install Windows 10 directly onto a computer and needs help with the setup process. What tool or utility would be the best choice for the user?
  • Upgrade Assistant

An analyst is running Windows 7 on the PC and is planning to migrate to Windows 8.1. The analyst wants help migrating the personal files and settings into the newer version. What tool or utility would be the best choice for the user?

  • Windows Easy Transfer

A support technician wants to upgrade a system to Windows 10 but is unsure whether the hardware and software on the existing system are compatible. What tool or utility would be the best choice for the user?

  • Get Windows 10 app

A technician needs to capture the company user accounts, files, operating system settings, and application settings for migration into the new Windows 10 installation. What tool or utility would be the best choice for the user?

  • User State Migration Tool
A manager wants to install Windows 10 directly onto a computer and needs help with the setup process. What tool or utility would be the best choice for the user?
  • Upgrade Assistant

A technician has just purchased a new Windows 10 PC and wants to transfer selected files, folders, profiles, and applications from the old Windows PC. What tool or utility would be the best choice for the user?

  • PCmover Express