Which statement describes a printer driver?
  • It is software that converts a document into a format that a printer can understand.
A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?
  • The printer driver might need to be installed first before the printer is connected.
The users on a LAN are reporting that computers respond slowly whenever high-resolution photographs are being printed on the color laser printer. What would be the cause of this problem?
  • The printer does not have enough memory to buffer an entire photograph.
In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network?
  • File and printer sharing
Which action supports an effective printer preventive maintenance program?
  • Reset the printer page counters if available.
A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
  • documenting findings, actions, and outcomes
After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?
  • verifying the solution and system functionality
What is a characteristic of global and per-document options in print settings?
  • Per-document options override global options.
A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?
  • Calibrate the printer.
A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?
  • the printer that is set as the default printer
What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?
  • to add additional drivers for other operating systems
What are the two functions of a print server? (Choose two.)
  • store print jobs in a queue until the printer is ready
  • provide print resources to all connected client computers