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A technician has been called on site to help a user who has a laptop problem. At which point should the technician look online for additional possible solutions to a laptop problem?
Correct answer(s):
- after testing a theory to determine the cause
Which app is used to synchronize data to an iOS-based mobile device?
Correct answer(s):
- iTunes
A technician is configuring a device and the device shows that it is pairing. Which mobile technology is being used?
Correct answer(s):
- Bluetooth
Which cellular technology supports speeds up to 20 Gbps?
Correct answer(s):
- 5G
Which specialized mobile device is commonly used with VR and AR?
Correct answer(s):
- headset
Which characteristic should be considered when a replacement mobile device battery is being selected?
Correct answer(s):
- It has the same power ratings.
Which laptop component would be considered an FRU?
Correct answer(s):
- display
Which step would be important in the removal of laptop memory?
Correct answer(s):
- Press outward on the clips that hold the memory module.
What could be used in conjunction with a laptop in order to read flash media?
Correct answer(s):
- card reader
Which ACPI state turns the CPU and RAM off and copies the contents of RAM to a temporary file on the hard disk?
Correct answer(s):
- S4
Where is an integrated microphone normally located on a laptop?
Correct answer(s):
- in the top of the display
What type of backlight is used in an LED display?
Correct answer(s):
- LED
What is the purpose of a digitizer in a mobile device?
Correct answer(s):
- to convert user touch actions to digital input signals
Which laptop component is commonly found in the laptop lid?
Correct answer(s):
- Wi-Fi antenna
What device setting is used to share the cellular WAN connection of a phone in order to allow other devices to connect to the Internet?
Correct answer(s):
- mobile hotspot
What is a characteristic of laptop motherboards?
Correct answer(s):
- Laptop motherboards are proprietary.
Which protocol can be used to transfer messages from an email server to an email client?
Correct answer(s):
- POP3
What is a design consideration for mobile CPUs used in laptops compared with desktop CPUs?
Correct answer(s):
- They require smaller cooling mechanisms than desktops do.
Which type of RAM modules are designed for the space limitations of laptops?
Correct answer(s):
- SODIMMs
A customer brings a laptop into a computer repair shop. The technician can tell that the laptop is powered on by the power light, but nothing displays on the screen. What are two possible issues that could cause this symptom? (Choose two.)
Correct answer(s):
- The laptop has gone into sleep mode.
- The screen cutoff switch needs cleaning or is damaged.