It is a busy, fast-paced work environment where agents contact customers to arrange preventive maintenance appointments.
It is a help desk used by customers to make an appointment to report their computer problems.
It is a place that exists within a company and provides computer support to both employees and customers of the company.
It is a store-front environment where the customers go with their computers to have them fixed.
Note
Explanation:
A call center is a place where customers call to report problems with software or hardware. It may be an independent business that sells computer support as a service or it may exist within a company and offer service to both employees of the company and outside customers that use company products.
