{"id":6477,"date":"2022-12-02T00:33:49","date_gmt":"2022-12-01T18:33:49","guid":{"rendered":"https:\/\/mcqacademy.com\/en\/?post_type=mcq&#038;p=6477"},"modified":"2022-12-02T00:41:03","modified_gmt":"2022-12-01T18:41:03","slug":"which-statement-best-describes-a-call-center","status":"publish","type":"mcq","link":"https:\/\/mcqacademy.com\/en\/mcq\/which-statement-best-describes-a-call-center\/","title":{"rendered":"Which statement best describes a call center?"},"content":{"rendered":"","protected":false},"author":1158,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","topic":[955],"subject":[954],"class_list":["post-6477","mcq","type-mcq","status-publish","hentry","topic-introduction-to-computer-studies","subject-information-technology-essentials"],"mcq_note":"<strong>Explanation:<\/strong>\r\n\r\nA call center is a place where customers call to report problems with software or hardware. It may be an independent business that sells computer support as a service or it may exist within a company and offer service to both employees of the company and outside customers that use company products.","mcq_options":[{"right":"no","answer":"It is a busy, fast-paced work environment where agents contact customers to arrange preventive maintenance appointments."},{"right":"no","answer":"It is a help desk used by customers to make an appointment to report their computer problems."},{"right":"yes","answer":"It is a place that exists within a company and provides computer support to both employees and customers of the company."},{"right":"no","answer":"It is a store-front environment where the customers go with their computers to have them fixed."}],"multi_answers":"no","subject_terms":[{"id":954,"title":"Information Technology Essentials (ITE)","slug":"information-technology-essentials"}],"topic_terms":[{"id":955,"title":"Introduction to Computer Studies","slug":"introduction-to-computer-studies"}],"_links":{"self":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/mcq\/6477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/mcq"}],"about":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/types\/mcq"}],"author":[{"embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/users\/1158"}],"replies":[{"embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/comments?post=6477"}],"wp:attachment":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/media?parent=6477"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/topic?post=6477"},{"taxonomy":"subject","embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/subject?post=6477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}