{"id":5625,"date":"2022-11-05T01:37:17","date_gmt":"2022-11-04T19:37:17","guid":{"rendered":"https:\/\/mcqacademy.com\/en\/?post_type=mcq&#038;p=5625"},"modified":"2022-11-19T23:28:51","modified_gmt":"2022-11-19T17:28:51","slug":"in-which-step-of-the-troubleshooting-process-would-a-technician-have-to-do-more-research-on-the-internet-or-within-the-computer-manual-in-order-to-solve-a-problem","status":"publish","type":"mcq","link":"https:\/\/mcqacademy.com\/en\/mcq\/in-which-step-of-the-troubleshooting-process-would-a-technician-have-to-do-more-research-on-the-internet-or-within-the-computer-manual-in-order-to-solve-a-problem\/","title":{"rendered":"In which step of the troubleshooting process would a technician have to do more research on the Internet or within the computer manual in order to solve a problem?"},"content":{"rendered":"","protected":false},"author":1158,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","topic":[955],"subject":[954],"class_list":["post-5625","mcq","type-mcq","status-publish","hentry","topic-introduction-to-computer-studies","subject-information-technology-essentials"],"mcq_note":"<strong>Explanation:<\/strong>\r\n\r\nOnce the cause of the problem is determined, a technician should research possible solutions, sometimes by visiting various web sites and consulting with manuals.","mcq_options":[{"right":"no","answer":"Test the theory to determine the cause."},{"right":"no","answer":"Document findings, actions, and outcomes."},{"right":"yes","answer":"Establish a plan of action to resolve the problem and implement the solution."},{"right":"no","answer":"Verify full system functionality and, if applicable, implement preventive measures."},{"right":"no","answer":"Identify the problem."}],"multi_answers":"no","subject_terms":[{"id":954,"title":"Information Technology Essentials (ITE)","slug":"information-technology-essentials"}],"topic_terms":[{"id":955,"title":"Introduction to Computer Studies","slug":"introduction-to-computer-studies"}],"_links":{"self":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/mcq\/5625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/mcq"}],"about":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/types\/mcq"}],"author":[{"embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/users\/1158"}],"replies":[{"embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/comments?post=5625"}],"wp:attachment":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/media?parent=5625"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/topic?post=5625"},{"taxonomy":"subject","embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/subject?post=5625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}