{"id":5615,"date":"2022-11-05T01:22:11","date_gmt":"2022-11-04T19:22:11","guid":{"rendered":"https:\/\/mcqacademy.com\/en\/?post_type=mcq&#038;p=5615"},"modified":"2022-11-19T23:25:19","modified_gmt":"2022-11-19T17:25:19","slug":"what-should-a-technician-do-before-beginning-any-troubleshooting-steps-on-a-customers-computer","status":"publish","type":"mcq","link":"https:\/\/mcqacademy.com\/en\/mcq\/what-should-a-technician-do-before-beginning-any-troubleshooting-steps-on-a-customers-computer\/","title":{"rendered":"What should a technician do before beginning any troubleshooting steps on a customer&#8217;s computer?"},"content":{"rendered":"","protected":false},"author":1158,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","topic":[955],"subject":[954],"class_list":["post-5615","mcq","type-mcq","status-publish","hentry","topic-introduction-to-computer-studies","subject-information-technology-essentials"],"mcq_note":"<strong>Explanation:<\/strong>\r\n\r\nBecause a technician could be held liable for any data loss as a result of working on a customer's computer, a backup should be performed before beginning any troubleshooting.","mcq_options":[{"right":"yes","answer":"Perform a data backup."},{"right":"no","answer":"Document the findings."},{"right":"no","answer":"Identify the problem."},{"right":"no","answer":"Establish a plan of action."}],"multi_answers":"no","subject_terms":[{"id":954,"title":"Information Technology Essentials (ITE)","slug":"information-technology-essentials"}],"topic_terms":[{"id":955,"title":"Introduction to Computer Studies","slug":"introduction-to-computer-studies"}],"_links":{"self":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/mcq\/5615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/mcq"}],"about":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/types\/mcq"}],"author":[{"embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/users\/1158"}],"replies":[{"embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/comments?post=5615"}],"wp:attachment":[{"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/media?parent=5615"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/topic?post=5615"},{"taxonomy":"subject","embeddable":true,"href":"https:\/\/mcqacademy.com\/en\/wp-json\/wp\/v2\/subject?post=5615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}